Full Property Management

We handle everything between each guest

Renting your home on Airbnb is not just about collecting income. It means answering guests at any hour, coordinating cleaning between stays, dealing with a leak on a Sunday evening, adjusting prices by season.

Sofia, your dedicated manager at Vesna, takes care of all of that. She knows your property, she deals with guests in person, and she is based on the Côte d’Azur, close to your home. When a problem arises, she steps in directly.

01 — Guest communication

Guests ask questions before, during and after their stay. Someone needs to reply quickly, including evenings and weekends.

• All messages on Airbnb and Booking handled
• Replies in French and English
• Available 7 days a week, including evenings

A real person replies, not a chatbot.

02 — Check-in and key handover

The first contact with the guest sets the tone for the entire stay.

• In-person welcome on guest arrival
• Tour of the property and its equipment
• Practical tips about the neighbourhood

Sofia knows every property she manages. She explains the quirks of the apartment, the small details.

03 — Cleaning between each stay

Between two guests, the property must be spotless.

• Full cleaning after each checkout
• Bedding remade, bathroom and kitchen cleaned
• Property condition checked at every turnover

We work with a professional cleaning team from our local network.

04 — Laundry

Bed and bath linen is changed at every turnover. Clean, ironed, ready.

• Dirty linen collected after each checkout
• Professional washing and ironing
• Replaced before the next arrival

We advise owners to invest in their own quality linen. It pays off quickly.

05 — Maintenance and rapid interventions

A leak, a jammed lock, a broken appliance: unexpected issues happen.

• Rapid response to problems during a stay
• Trusted network of local tradespeople
• Owner informed and consulted above a set cost threshold

We are on the ground. When a problem arises, we do not open a ticket; we step in.

06 — Review management

Reviews determine your listing’s visibility and your booking rate.

• Personalised reply to every guest review
• Reviews left for guests systematically after each stay
• Delicate situations handled with diplomacy

Replies are not copy-paste templates. Every response is written by Sofia.

07 — Dynamic pricing

The right price at the right time.

• Prices adjusted for seasonality and events (Carnival, Grand Prix, summer)
• Minimum price set with you, never undercut
• Continuous monitoring of the local market

Sofia knows the Côte d’Azur calendar. She knows when a weekend is worth twice the price.

08 — Monthly reporting

Every month, a full performance summary for your property.

• Online dashboard with your key figures
• Monthly summary: revenue, occupancy rate, stays, expenses
• Accessible at any time

No jargon. Figures are presented clearly, and Sofia is available to explain them.

09 — Consumables restocking

Guests should find the essentials on arrival. Like in a hotel.

• Restocking before each stay
• Stock check after each checkout
• Basic consumables always available

Restocking costs are billed separately, once per quarter.

Property Management is right for you if…

• You already rent on Airbnb but no longer have time to manage everything
• You want to rent your property without the day-to-day hassle
• You travel frequently and need someone on the ground
• You want to improve your revenue and ratings without spending your evenings on it
• You are looking for a trusted partner, not just a service provider

A family-run concierge service, on the ground

Vesna is a family Airbnb concierge service on the Côte d’Azur, founded by Olga. No call centre, no manager who changes every month: you have one dedicated contact person.

Sofia, your dedicated manager, is the person who handles your property day to day. She welcomes your guests, coordinates cleaning, replies to messages and adjusts your prices. You know her in person, and she knows your property.